Welcome to the Hamilton Office
Professional. Friendly. Smile Specialist.
Free Consultation
Welcome to Smiles in Motion, the orthodontic office of Dr. Allyson Bourke. Our experienced, knowledgeable, and caring team have helped create thousands of healthy, beautiful smiles, in a fun, relaxed, professional atmosphere. Let us help you achieve yours!
Office Closure Due to Covid-19 and Emergency Information
close

Covid 19


May 20, 2020


Dear Valued Patient / Parent:


We hope this letter finds you and your family safe and healthy. Our global and local communities have been through a life-changing period, and we are all hoping to return to some sense of normalcy soon. While many things have changed, one thing has remained the same: our commitment to your health and safety.

Infection control has always been a top priority for our practice, as you have experienced during all your previous visits to our office. In light of current events, we want to tell you about the infection control procedures we currently and will continue to follow in our practice to keep patients and staff safe.

Our office follows infection control protocols required by the Royal College of Dentists of Ontario, and Infection Prevention and Control Canada. We follow the activities of these agencies so that we are current to any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures adhere to the regulations outlined, as dynamics change quickly.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you before your next appointment to explain changes in our patient sign- in process and clinical procedures. We will also review a screening questionnaire with you. You will be asked those same questions again when you come to the office for your appointment.
  • We will ask you to wait in your car and text us at infohamilton@braces.ca when you arrive.
  • When we text you and ask you to come into the office, we will greet you at the door. We have hand sanitizer that we will ask you to use when you enter.
  • Appointments will be managed to allow for physical distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will be restricting the number of people coming into our office. We ask that parents wait in the car and only patients come into the office.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We are anxiously waiting to hear when we will be allowed to reopen. As soon we are given the go ahead, we will contact each patient to reschedule appointments. In order to maintain safe physical distancing we will reduce the number of patients we can see each day. However, we will be open more days than before the pandemic began, until we are able to return to our regular schedule.

Thank you for being our patient. We value your patience as we work through all these changes, and look forward to welcoming back our patients, neighbors and friends.


Sincerely,

The Smiles in Motion Team

Please follow us on Facebook, Instagram and Twitter for future details of our office re-opening.



close
Office Closure Due to Covid-19 and Emergency Information